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Correct Answer!
Verizon messages
Jmanemaldaner
Member
‎06-11-2021 09:31 PM

The Verizon messaging app keeps deleting my messages when I'm not deleting them. When I log in the text on the main screen is there and then they disappear when I go to open them. Is anyone else having this problem?!

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Correct Answer!
Re: Verizon messages
jav6
Sr. Member
‎06-12-2021 03:34 AM
@Jmanemaldaner wrote:

The Verizon messaging app keeps deleting my messages when I'm not deleting them. When I log in the text on the main screen is there and then they disappear when I go to open them. Is anyone else having this problem?!

What version of the 'messaging app' are you referring to and on what device?

...Just another VZW customer...trying to offer some assistance...
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Correct Answer!
Re: Verizon messages
vzw_customer_support
Customer Support
‎06-13-2021 11:06 PM

We know how important it is to keep the text messages you want. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.

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