Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Verizon messages
Jmanemaldaner
Member
‎06-11-2021 09:31 PM

The Verizon messaging app keeps deleting my messages when I'm not deleting them. When I log in the text on the main screen is there and then they disappear when I go to open them. Is anyone else having this problem?!

0 Likes
Reply
2 Replies
Correct Answer!
Re: Verizon messages
jav6
MVP
MVP
‎06-12-2021 03:34 AM
@Jmanemaldaner wrote:

The Verizon messaging app keeps deleting my messages when I'm not deleting them. When I log in the text on the main screen is there and then they disappear when I go to open them. Is anyone else having this problem?!

What version of the 'messaging app' are you referring to and on what device?

...Just another VZW customer...trying to offer some assistance...
0 Likes
Reply
Correct Answer!
Re: Verizon messages
vzw_customer_support
Customer Support
‎06-13-2021 11:06 PM

We know how important it is to keep the text messages you want. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.

0 Likes
Reply