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Verizon messaging
Jpc80
Member

June 21, 2020. Using the Verizon messaging service on my LG v40 I am unable to take pictures as it closes out the messaging app.

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Re: Verizon messaging
vzw_customer_support
Customer Support

Jpc80, 

 

We want to make sure your device is functioning properly. Let's get a few more details. Can you send a picture you have already taken or access the photo library? Is your messaging application up to date?

 

JenelleW_VZW

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Re: Verizon messaging
Jpc80
Member

The problem lies within the Verizon messaging app. When I am in the app and wishing to send a pic using the messaging service camera , I am unable to do so as it force courses the text message. 

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Re: Verizon messaging
vzw_customer_support
Customer Support

Thank you for the helpful information, Jpc80. Very strange that this is happening and let's look into this deeper. Does the application crash when you are connected to 4G LTE or Wi-Fi? Also, please confirm that data for this app is enabled using the steps on this link. http://spr.ly/6608Gurzp

 

GersonG_VZW

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