Video Attachment not sending/delivering
Enthusiast - Level 1

When I try to send a video attachment via Message+  to my husband it will say that it sent but when I click on it and click info it says it was sent but it wasn't delivered. And he never receives it. I can send pictures text and it will say that it sent and it was delivered but it won't do video attachments. How do I fix this so I can send and deliver a video attachment?

Labels (1)
22 Replies
Master - Level 3

Is he also on Verizon? How long is the video? Can you receive videos from him?

Enthusiast - Level 1

Yes he is also Verizon. The video clip is 35 seconds (when that wouldn't work I tried sending a video clip that was 10 seconds and it didn't work either) And yes he can send me videos and it works fine.?