Virtual gift Card PIN INVALID 2022
Simekoc
Enthusiast - Level 1

I have been trying to redeem my Verizon gift card that I received in my email. I have called several time and i continue to get shuffled around with no REAL help> unbelievable that no one can help.  I was told to call 1800 876-4141  and I still am unable to get REAL help I don’t know what to do and I would like to pay my bill with the gift card.  I no longer fee valued by Verizon and i am sad that customer service that used to be awesome as gone down hill.

If anyone can help that would be great

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Re: Virtual gift Card PIN INVALID 2022
dsford
Newbie

I'm having the same problem. The E-Card won't work and customer service has been no help so far.

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Re: Virtual gift Card PIN INVALID 2022
vzw_customer_support
Customer Service Rep

Oh no, dsford! We are concerned to  hear you are having issues with your Verizon eGift Card, and we would love the opportunity to help you today! Can you please elaborate more? What exactly is happening with card? When and where was the card purchased? 

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