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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
When I try to retrieve a voicemail, i get a "Visual Voice Mail error has occurred. Please try again." message. I have never signed up for it. How do I get rid of it?
Are you using the icon to try and retrieve the voicemail? That icon opens the app for Visual Voicemail, so if you are not using it, that would explain the error you are getting.
What happens if you dial *86, or your 10-digit phone number? You should be prompted for your password, and then have access to your voicemail.
I have always used the yellow voicemail icon to retrieve voicemails. Yes, I can access with the other, but again I have used the other (for years).