Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Voice ID for incoming text sender

The old message app would read aloud text sender name only. New app + only has option to read entire message aloud. Why?

Labels (1)
Re: Voice ID for incoming text sender
Customer Support

As a consumer I know unexpected changes can be alarming and apologize for the inconvenience. The application is working and designed and regrettably I do not have the reason why. However, your feedback is appreciated and will be forwarded for review. I hope this is beneficial. 


Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!