Voice Messages

got2bcrafty
Newbie

I no longer get notifications about my VM. I always have to do a refresh on my VM page to find out if I have new messages . 

Is there an  update I'm not getting.  This is really frustrating.  Using a Samsung galaxy A53.  

 

 

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vzw_customer_support
Customer Service Rep
@got2bcrafty  wrote: I no longer get notifications about my VM.

Hey, as someone who is working through the day I rely on my VM as well to catch stuff while I'm doing that. So I get wanting to be properly notifed. The first thing to go over here would be voicemail requires a working, unrestricted 4G/5G data connection. Vociemail is not supported over Wi-Fi or while using a VPN. Are not getting notifactions in a specific place. where signal is prehasp not as strong? Also, is it just the notifaction at issue or recieving the voicemail itself? 

-John