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Voice mail fax option?
BrokerT
Enthusiast - Level 2
‎10-30-2012 09:40 AM

I have the visual vm that allows someone to send a fax but now that I have it how do you read it?

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Re: Voice mail fax option?
BrokerT
Enthusiast - Level 2
‎11-01-2012 08:46 AM

I actually got an answer finally from support about this.  You will get a BIG laugh with this answer!!!  This was an option that they wanted to offer on their business accounts but could never get it to work so they just dropped it!!

Now the question is WHY does it give my callers the option to SEND ME A FAX THAT I CAN'T READ??????? And Verizon doesn't SUPPORT???

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Re: Voice mail fax option?
SuzyQ
Community Leader
Community Leader
‎11-01-2012 06:20 PM

BrokerT wrote:

This was an option that they wanted to offer on their business accounts but could never get it to work so they just dropped it!!

Now the question is WHY does it give my callers the option to SEND ME A FAX THAT I CAN'T READ??????? And Verizon doesn't SUPPORT???

Wow - even without the visual voicemail, your "automatic" greeting  from Verizon says - "to send a fax, press 4", which you can remove from your greeting options (but most people don't) and the capability is not there at all?  This really needs to be fixed... !

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