Vtext.com not sending to phone

I've had this issue across multiple phones now, and I'm not sure why. If I send an email to xxxxxxxxxx@vtext.com it never gets to my phone. If I login to vtext.com I can see the message as it should be, but it never shows up on my phone. I can send to xxxxxxxxxx@vzwpix.com and it works. But since I keep my mobile data off most of the time, I don't want to use mms. What can I do to hopefully get this feature to work?

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