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Vtext messages deferred and finally delivered 9 hours later
Donkmt
Member

Sending a message from Exchange server at 6:00 am each day. Suddenly they are deferred for 6 hours or timed out and not delivered.

This started on February 24th and had always worked before.

This is a delivery attempt log for one of the messages.

Either the server can't be contacted or the "recipient was rejected" message is returned until the message is finally delivered at 3:00 pm.

------------------------------------------------------------------------------------------------------------------------------

SMTP Delivery Result

Created on                      Feb 27, 2017 12:58:04 PM                                      

Status                      Deferred                                      

Message                      Connected to smtpin01.vzw.a.cloudfilter.net:50.16.175.197 but recipient was rejected. STARTTLS proto=TLSv1.2; cipher=DHE-RSA-AES256-GCM-SHA384. Remote host said: 452 4.1.1 [Removed] requested action aborted: try again later                                      

Created on                      Feb 27, 2017 1:04:43 PM                                      

Status                      Deferred                                      

Message                      Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)                                      

Created on                      Feb 27, 2017 1:24:43 PM                                      

Status                      Deferred                                      

Message                      Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)                                      

Created on                      Feb 27, 2017 1:58:06 PM                                      

Status                      Deferred                                      

Message                      Connected to smtpin02.vzw.a.cloudfilter.net:52.36.60.220 but recipient was rejected. STARTTLS proto=TLSv1.2; cipher=DHE-RSA-AES256-GCM-SHA384. Remote host said: 452 4.1.1 [Removed] requested action aborted: try again later                                      

Created on                      Feb 27, 2017 2:44:46 PM                                      

Status                      Deferred                                      

Message                      Connected to smtpin02.vzw.a.cloudfilter.net:52.36.60.220 but recipient was rejected. STARTTLS proto=TLSv1.2; cipher=DHE-RSA-AES256-GCM-SHA384. Remote host said: 452 4.1.1 [Removed] requested action aborted: try again later                                      

Created on                      Feb 27, 2017 3:44:44 PM                                      

Status                      Deferred                                      

Message                      Connected to smtpin01.vzw.a.cloudfilter.net:52.202.0.158 but recipient was rejected. STARTTLS proto=TLSv1.2; cipher=DHE-RSA-AES256-GCM-SHA384. Remote host said: 452 4.1.1 [Removed]requested action aborted: try again later                                      

Created on                      Feb 27, 2017 4:58:05 PM                                      

Status                      Deferred                                      

Message                      Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)                                      

Created on                      Feb 27, 2017 6:24:44 PM                                      

Status                      Deferred                                      

Message                      Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)                                      

Created on                      Feb 27, 2017 8:04:43 PM                                      

Status                      Deferred                                      

Message                      Connected to smtpin01.vzw.a.cloudfilter.net:52.202.0.158 but recipient was rejected. STARTTLS proto=TLSv1.2; cipher=DHE-RSA-AES256-GCM-SHA384. Remote host said: 452 4.1.1 [Removed] requested action aborted: try again later                                      

Created on                      Feb 27, 2017 9:58:06 PM                                      

Status                      Deferred                                      

Message                      Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)                                      

SMTP Bounce Result

Created on                    Feb 27, 2017 9:58:07 PM                                  

Status                    Success                                  

Message96.93.146.219 accepted message. STARTTLS proto=TLSv1; cipher=ECDHE-RSA-AES256-SHA. Remote host said: 250 2.6.0 <ea6aa3d7-7310-4ac4-be48-2c944666cc79@RMW-SBS2011.rmw.local> [InternalId=5859] Queued mail for delivery

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: Vtext messages deferred and finally delivered 9 hours later
vzw_customer_support
Customer Support

Thank you so much for bringing this to our attention Donkmt. We never want to see you miss out on any emails so we will definitely look into this matter for you. When did this begin? Are you able to receive the emails just fine from other devices such as via a computer? What kind of phone do you have? We are here to help.

CandiceH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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