Web Text Not working

[moojjoo]

https://web.vma.vzw.com/vma/web2/Message.do   this is no longer working can someone at Verizon look into this?

[Ann154]

It might have moved into the Verizon Messages option.

[vzw_customer_support]

Being able to text online can come in handy, moojjoo. Ann154 is correct. You will now use Verizon Messages as your online texting. When you log into your My Verizon at that link, does it give you the option to continue with Verizon Messages?

NicoleB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[moojjoo]

Seems to be working now.

[jav6]

NicoleB_VZW,   Are you saying the Send a Message option from the My Verizon website when using a PC/Laptop is no longer available?  There is still a link for Web Texting via My Verizon->My Plans & Services->Send a message at https://web.vma.vzw.com/vma/web2/Message.do and appears to be working now.

[moojjoo · Accepted solution]

It is working now.  However, it was not working the day I posted.

[MarkBruening]

Server Error

This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to look for messages in the server's error log.

[vzw_customer_support]

moojjoo, we are glad the online text message service is now working as it should. We truly appreciate you updating us on this matter. Please let us know if you may have additional questions or concerns we can assist you with.

SylviaT_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[jav6]

SylviaT_VZW,  It would help if someone in Verizon Technical Services would identify once and for all what has been causing this issue for so many of us.

[moojjoo]

For my great work on letting Verizon know and my long time customer

commitment can you please tell Santa to send my family upgraded devices for

Christmas.  It has been very rough year since August after losing my job.

In order to stay committed and pay my bills even to Verizon, I had to take

a full liquidation of my 401k just to pay the bills.  Thankfully God,

blessed me this month with a new job in my field.  Please, please talk to

Santa for us for the following:

Robert - Samsung S8+

Suzanne - iPhone 8 256GB

Emma - iPhone 8 256GB

Merry Christmas and have a Happy New Year and remember the reason for the

season.

Robert [removed], Jr. aka moojjoo

Personal information removed as required by the Verizon Wireless Terms of Service​.

Message edited by Verizon Moderator.

On Tue, Nov 28, 2017 at 3:05 PM, vzw_customer_support <