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Web app requires login too often
Grommie
Member

I use the Web app on a Mac, with Chrome. The app requires me to login about every hour, if I haven't used it. I'm guessing at the time, because I haven't measured it. Regardless the actual time, the user experience is very annoying. I'd like to see it require a login once every 24 hours, at least. Can this be addressed? 

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Re: Web app requires login too often
vzw_customer_support
Customer Support

We want to make it as convenient as possible for you to use the web app when and how you need to Grommie. Let's work together to customize a solution for your web app access. Which web app are you using? For example, are you referring to Verizon Messages, Verizon Cloud, email. etc? Has the web app always required a login about every hour of inactive use?


ArnettH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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