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When sending message and making calls while in message plus is it using data or unlimited text and calls?
BREELL29
Member

When sending message and making calls while in message plus is it using data or unlimited text and calls?  Nobody seems to give a straight answer.

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Correct Answers
Re: message plus.
vzw_customer_support
Customer Support

I can understand how different answers to your question can lead to confusion, BREELL29. It’s important to us you have the right expectation when using Verizon Messages and I’m happy to help.

When using the Messages Plus application, data will be used only if you send picture or video messages. Otherwise, any regular text message will count towards your unlimited text & call plan. I hope these details are beneficial. Please reach back out to us with any other questions and we will be ready to assist.

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: message plus.
RCRCRCB
Member

Look at Recent Group text message issues post...it discusses that same thing. There is no answer fr the problem aside from repeated "are you on the most recent version" responses. I created groups one morning only to get multiple replies of "who is this...I don't know you."

Since Messages+ is from Verizon, I guess I will keep using it, but it is annoying especially when the company seems unaware of the problem or a solution aside from suggesting another update.

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Re: message plus.
vzw_customer_support
Customer Support

I can understand how different answers to your question can lead to confusion, BREELL29. It’s important to us you have the right expectation when using Verizon Messages and I’m happy to help.

When using the Messages Plus application, data will be used only if you send picture or video messages. Otherwise, any regular text message will count towards your unlimited text & call plan. I hope these details are beneficial. Please reach back out to us with any other questions and we will be ready to assist.

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes