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Where can I find scheduled messages after they are sent?
Richard_Hiedi
Member

Using Vzw Scheduled Messages: 1) sent messages do not show up in the message log with date & time sent; 2) where can I find scheduled messages after they are sent?

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Re: Using Vzw Scheduled Messages
vzw_customer_support
Customer Support

Richard&Hiedi,


The Message+ option to schedule messages to be sent at a certain time is a very helpful feature. Once you've scheduled a message, click the three dots in the top right corner of the app and choose Scheduled Messages. Once the message has been sent, they'll appear in the regular message thread for the contact you sent them to. For more information on Message Scheduling, check out this link https://www.verizonwireless.com/support/how-to-use-verizon-messages/#schedule.


ShawnteJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Using Vzw Scheduled Messages
SuzyQ
Sr. Leader
Sr. Leader

Are you talking about the message log online, or the message history/conversations on your phone?

Did the recipient get the scheduled message(s)? 

I don't send many scheduled messages, but I have sent a few.  They always show on my phone in the messages app as having been sent at the time I scheduled them.  I just checked my online text history and they also show on the message log there for the date and time I scheduled them to be sent.

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Re: Using Vzw Scheduled Messages
vzw_customer_support
Customer Support

Richard&Hiedi,


The Message+ option to schedule messages to be sent at a certain time is a very helpful feature. Once you've scheduled a message, click the three dots in the top right corner of the app and choose Scheduled Messages. Once the message has been sent, they'll appear in the regular message thread for the contact you sent them to. For more information on Message Scheduling, check out this link https://www.verizonwireless.com/support/how-to-use-verizon-messages/#schedule.


ShawnteJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Using Vzw Scheduled Messages
jlacoille
Member

I think what we are saying is that once the message has been officially sent, it DOES NOT appear in the regular message thread for the contact it was sent to. 

Re: Using Vzw Scheduled Messages
jlacoille
Member

Screenshot_20190623-111552_Message+.jpg

For instance....the 3 messages that you see in yellow are responses to scheduled messages. Those messages never show up. 

Re: Using Vzw Scheduled Messages
vzw_customer_support
Customer Support

Thank you for those details. Can you please clarify, does this happen with every contact? Has this always been happening or were you able to view them before? AlbertP_VZW

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Re: Using Vzw Scheduled Messages
Nhchris08
Member

I have this same issue.  I can schedule messages and they send (as contacts have shown me or reply to what I know what's sent ) but the actual scheduled message does not appear on the texting thread.   I use this feature with several contacts and it does not show tmin any of their threads on my phone. 

Re: Using Vzw Scheduled Messages
vzw_customer_support
Customer Support

We're sorry to hear about the trouble with using scheduled messages, Nhchris08. We'll be happy to help out in any way we can. Can you please let us know what the Software version shows under Menu > Settings? This will be at the bottom. Also, has this always been the case? Did it work at some point and then stop? EricW_VZW

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Re: Using Vzw Scheduled Messages
MOL57
Member

I have the same issue, Messages+ has never show a scheduled sent text in a conversation. Version, 6.9.1.

 

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Re: Using Vzw Scheduled Messages
mattreeser
Member

Here we are a year after the last post on this issue and the Samsung S9+ with Vzw Msg + App version 7.0.10 still has this exact issue. I've used this feature about once or twice a month since purchasing this phone about 2 years ago and I've never seen the scheduled message show up in the message thread after it's sent. I know verizon has strict test cases their apps must pass before being published and I'm really surprised they've let this issue go on for this long???

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