White screen when I open VZ Messages +

etandress
Newbie

I see that I have text messages but when I click on the messages + icon, I get a white screen. How can I fix this?

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SuzyQ
Community Leader
Community Leader

You can go to Settings --> Applications --> and scroll down to Messages+, uninstall updates.  That should give you a working version of the app.

Or just use another texting app, whatever is the native app on the phone.

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5 Replies
SuzyQ
Community Leader
Community Leader

You can go to Settings --> Applications --> and scroll down to Messages+, uninstall updates.  That should give you a working version of the app.

Or just use another texting app, whatever is the native app on the phone.

SoCalTaz
Newbie

Literally woke up this morning to the same thing and did what you suggested, Panicked at first because I clicked on the app after uninstalling updates and it said program not loaded or something like that. Then I tried again, it said starting program and all of my messages were retained. Thanks SuzyQ for the helpful info!!

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AMAKNO43
Newbie

Thank you for this reply

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LlamaK
Enthusiast - Level 1

Thank you so much for the advice, my life is once again comfortable Smiley Happy

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TEARL42
Newbie

Thanks! That worked for me!

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