Why Am I Experiencing Message Delays?
ppadmanabhan
Enthusiast - Level 1

Recently I have been experiencing a delay in receiving some messages, and some of my sent messages are not being received by the other person at all. It's usually a delay of a few hours, and it happens with multiple people. It seems to be just a few random messages that have problems, it's about 50/50 whether or not I receive the text on time. I also noticed that around the same time the problem started, (Wednesday 12/7) all my messages started being marked as "sent" instead of "delivered" on Message+. Some of these messages still get through, but there seems to be a correlation.

I have tried soft resetting and deleting all my texts, but the problem still continues. Is this a problem with my phone or with Verizon? Should I factory reset?

Thank you in advance.

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ppadmanabhan
Enthusiast - Level 1

I actually uninstalled all the updates from Message+ and reinstalled, and it seems to be working now. Must have just been a glitch with the app. The messages are still saying "sent" instead of "delivered," but there's no problem sending or receiving messages anymore. Thank you for your help.

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vzw_customer_support
Customer Service Rep

ppadmanabhan,

We always want to make sure you are receiving your text in a timely manner. Let's work together to resolve.  Have you noticed if this happens on both WiFi and cellular data? Is it regular text and picture messages?

DerekR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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ppadmanabhan
Enthusiast - Level 1

I actually uninstalled all the updates from Message+ and reinstalled, and it seems to be working now. Must have just been a glitch with the app. The messages are still saying "sent" instead of "delivered," but there's no problem sending or receiving messages anymore. Thank you for your help.

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