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Why Am I Receiving Texts In Spanish?
LINTAR83
Member

I am a new Verizon customer. Initially I received a text message with an authorization code while setting up my online account. The first text message was in English, then I received two more in Spanish, without changing any settings or language preferences. Why am I getting Spanish text messages now?

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Re: Why Am I Receiving Texts In Spanish?
kathy65793
Sr. Member

This happen awhile back and seem like that were aware of it and as soon as someone posted this about an hour they got a new txt in English. Don't know if that will happen for you or not but I am sure Verizon support will be able to help you. They should come on here soon hopefully and straighten this out for you. Or I am sure you can call them and let them know about this error

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Re: Why Am I Receiving Texts In Spanish?
vzw_customer_support
Customer Support
LINTAR83, first and foremost, Welcome to the Verizon Family and we thank you for choosing us as your wireless service provider! I personally apologize that you've received two text messages in Spanish after receiving the initial one in English. I know we can and will get this resolved for you. Since I will need account-specific information to assist you in resolving this matter, please check your IN box, as I have sent you a Private Message on this topic.
 
 
RobertC_VZW
 

Follow us on Twitter @VZWSupport

 

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why Am I Receiving Texts In Spanish?
ajohnson13174
Member

I also need the answer to this question. I purchased new phones yesterday. First text comes in in English. Every text after that comes in Spanish.

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Re: Why Am I Receiving Texts In Spanish?
Ratatatnat
Member

I am having the same issue. I have text messages and emails in both Spanish and English and my first bill came in Spanish.  I need to get this changed so that I understand what information is being sent.

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Re: Why Am I Receiving Texts In Spanish?
DARFLE54
Member

Getting the same problem. Phone support couldnt help me. Has been like this for almost two years now. I have no clue what the [removed] it says? I just pay the bill and be on my way.

Profanity removed as required by the Verizon Wireless Terms of Service​.

Message edited by Verizon Moderator.

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Re: Why Am I Receiving Texts In Spanish?
CHEEKS5356
Member

I’m having the same issue. All my messages, emails and notifications are coming in Spanish. and I can’t for the life of me find anywhere on the website/app a setting to be able to change it to English.

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Re: Why Am I Receiving Texts In Spanish?
kathy65793
Sr. Member

I don't know if this has anything to do with it but have you checked what it says in settings-language and input?

Other than that like I said before I have read where they had a problem like this before but it seems like it didn't

take as long for them to fix it.

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Re: Why Am I Receiving Texts In Spanish?
ABHGUP56
Member

Same here. I moved to verizon and all emails are in spanish. Cant find a way to change it english. Feel stupid that I moved to verizon.

Re: Why Am I Receiving Texts In Spanish?
DFISK333
Member

I am having the same issue.  Just moved to Verizon.