Why Are My Contacts Not Receiving Texts With New Verizon Messages?
MARSHI91
Enthusiast - Level 2

Some of my contacts are not receiving messages with the new Verizon Messages +.  One difference I can see is that, on some contacts, when I type a text, it has "Chat" next to it, while other contacts say "SMS."  I just downloaded the newest update to Verizon Messages (this problem started after the last update), but it did not fix the problem.  Has anyone got an answer or solution?

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Re: Contacts are not receiving text messages with new Verizon Messages
tikibar1
Community Leader
Community Leader

Have you tried using the phone's stock text app?

View solution in original post

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Re: Contacts are not receiving text messages with new Verizon Messages
CONSIT77
Newbie

Uninstall the update from yesterday.  My messenger went back to what it was.  What a [Removed] !

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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Re: Contacts are not receiving text messages with new Verizon Messages
tikibar1
Community Leader
Community Leader

Which "last update" do you have?  There's been three in three days.  Today's version is 6.4.3; one user has reported that today's version corrected their particular issue.

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Re: Contacts are not receiving text messages with new Verizon Messages
MARSHI91
Enthusiast - Level 2

I downloaded 6.4.3.  It did not fix the issue for me.  (I updated and restarted my phone).

Kate

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Re: Contacts are not receiving text messages with new Verizon Messages
tikibar1
Community Leader
Community Leader

Have you tried using the phone's stock text app?

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Re: Contacts are not receiving text messages with new Verizon Messages
MARSHI91
Enthusiast - Level 2

Yes, I just tried that and it works!  Thanks.  I did get a response from Verizon, and they said they are working on it.