Why Is My App Crashing And Using All My Data?

Ever since the update (and now a second update) this app has been crashing, not sending messages. It also is eating my battery life and going through data like crazy. It has bogged my phone down to almost useless. Please fix this App

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Re: Why Is My App Crashing And Using All My Data?
Customer Service Rep


I definitely understand your frustrations with the Verizon Messages application on your device crashing. I rely on my Verizon Messages application as well to stay connected to family and friends. Please allow me to assist in resolving this application issue for you.

What model phone do you have? Are you able to text using the standard “Messaging” application on your device?


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