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Why Isn't Verizon Support More Helpful?

They don't offer any type of support.  They are [Removed].  They don't support anyone and they just ask the same questions.. "are you on the most recent update?" "does your other party have the most recent update?" "can you use a different app?" great support [Removed] 

I want money refunded to my account... forcing me to use my data because messages wont send to my wife when we are on wifi.

inappropriate content removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

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