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Why Won't My Pictures Show Up With File Names On My Computer?
KANDP77
Member

I was able to forward pictures from a text message previously (like a couple days ago) to my email and today when I sent some pictures, they arrived on AOL as blank, and on my Gmail there was a picture, but no file name or extension (like jpeg) I had no problem until the latest update. How can this be fixed? HELP!

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Re: Why Won't My Pictures Show Up With File Names On My Computer?
tikibar1
Sr. Leader
Sr. Leader

Do you have the latest update?

Verizon Messages - v.6.4.4

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Re: Why Won't My Pictures Show Up With File Names On My Computer?
vzw_customer_support
Customer Support

KANDP77, I would be concerned with that happening as well. I send pictures to my email for business. Let's figure out why this is happening to you. Are you having any issues with sending picture messages to phone numbers? Have you tried sending them to a different email address?


MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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