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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why am i not getting A Notifcation Sound If Texts Are Open?
MNETO
Member

I'm using a Droid Turbo Maxx. My text is open to a contact and when they send me a text, I do not get a sound. 

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Re: Why Isn't There A Notifcation Sound If Texts Are Open?
vzw_customer_support
Customer Support

MNETO, I rely heavily on text, so I know how important it is to be alerted when a new message arrives. We are here to assist. We would like to start by gathering more information to determine if this is working as designed or if there is a problem. How is everything else on the phone working? Have you heard a sound in the past with the message thread open? Do you recall any recent changes to the phone?

DavidC_VZW

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