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Why are all messages (to the same persons) are showing up in different threads.
CatrinaRWilliams

My incoming and outgoing messages (to the same persons) are showing up in different threads.  How do i fix this???  This issue started today.

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Re: Why are all messages (to the same persons) are showing up in different threads.
vzw_customer_support
Customer Support

Having your text messages split into two threads sounds very difficult to read, CatrinaRWilliams. Let's get to the bottom of this. What make and model phone do you have? Had anything changed on your device today (i.e. software update, Verizon Messages update, etc.) right before this began today? If you use your phone's default messaging application, does this happen on that application as well?

 

LynnD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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