Re: Why are texts sent from web portal not showing up on phone's Message text thread?
Not applicable

HI Ag3ntX,

 

Please try these steps to refresh the App :1 Go to Applications Manager>Verizon Messages - Select ‘Clear Cache’. [Be careful not to select Data]; 2 Go to Application Manager> Select Google Play Store – Select ‘Clear Data’. 3.You should also delete old Group conversations and photos in the app to reduce lag.

If the issue continues, please let me know

-AlieM@verizonmessages

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Re: Why are texts sent from web portal not showing up on phone's Message text thread?
Ag3ntX
Enthusiast - Level 3

Alie,

I cleared the cache in Message+, deleted Data in Google Play, opened up Google Play > searched for Verizon Messages > it displayed "Open" > I opened it > Settings > Manage Devices > It still displays "No devices are associated with your Primary PhoneNumber". It then lists my phone number in the "Primary Device" section and nothing under "Connected Devices".

I am about to give up already.

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