Why can't I receive messages from some message users while I'm using the regular messaging app ?

[Richba]

Why can't I receive messages from some message   users while I'm using the regular messaging app ?

[vzw_customer_support]

Richba,

Messaging is the best way to communicate nowadays. Let’s make sure you can stay connected with your friends and family. What model phone are you using? When did this start?

JenelleR_VZW
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