Why can't I receive texts through Verizon messages on the desktop app?
JPLieurance
Newbie

Messaging+ desktop app will send texts, but not receive them.

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2 Replies
KnightlyScribe
Enthusiast - Level 2

Make sure that you have the app installed on your phone and that it's the default messaging app.

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vzw_customer_support
Customer Service Rep

Hello there, JPLieurance! We know it is important to be able to send and receive text messages, and we would be glad to help you today. Can you please elaborate further? What operating system are your using? What exactly happens when you attempt to send the text message? 

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