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Why can't I respond to a text that came from a short code number?
bclary
Newbie
‎05-14-2015 03:10 PM

Why can't I respond to a text that came from a short code number??

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Re: Why can't I respond to a text that came from a short code number?
Snn5
Legend
‎05-14-2015 04:56 PM

Some short codes only respond to key words like STOP or HELP.  Sometimes there are restrictions placed on a line by an account owner to block some short code or premium SMS messages.

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Re: Why can't I respond to a text that came from a short code number?
Ledsteplin
Contributor - Level 3
‎05-14-2015 04:14 PM

Probably because they don't want you to. A lot of email is like that.

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Re: Why can't I respond to a text that came from a short code number?
Snn5
Legend
‎05-14-2015 04:56 PM

Some short codes only respond to key words like STOP or HELP.  Sometimes there are restrictions placed on a line by an account owner to block some short code or premium SMS messages.

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