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Why do my pictures send upside down in a text, when they show right on my end???
T00NS
Member

Hello: The other day (May 23, 2022), I took a picture with my fully updated and app updated Samsung S10+ the phone was held sideways as if you were watching a modern television/monitor while I took a picture. The photo came out as expected and upright. I sent the photo via Verizon Messenger and it showed up as being upside down on MY end. The receiver, the same. I went into photos and the phone was upright. I decided to flip the photo and save as such to see how Verizon messenger would receive it. It was still upside down on both sides, sender and receiver. I flipped it back, saved it as such, sent again. Upside down. Would love an answer to this. Thanks.

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Re: Why do my pictures send upside down in a text, when they show right on my end???
vzw_customer_support
Customer Support

Try going to your Camera app > Settings icon > Format and advanced options >  and switch HEIF format off. Let us know if this helped you.

-David

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