Why does my messages plus app keep crashing?

[MELFRI89]

why is my messages plus app keep crashing as well as at times having about a 3 hour delay of texts dropping in? I have cleared cache, forced stop, restarted and uninstalled/reinstalled the app. it doesn't do it all day but off and on during the day.  Any suggestions to fix this issue would be greatly appreciated., thanks Missie

[vzw_customer_support]

Thank you for bringing this issue to our attention, MELFRI89. We're more than happy to take a closer look for you, what have you tried so far to correct this issue? CecileC_VZW

[DBear0626]

My app started to do the same thing and I have tried restarting and uninstalling but it won't open. It crashes when I try to open it.

[Allenv]

go to play store and update the app... worked for mine.

[lbloveslife64]

Same happening on my S9+ started a couple of hours ago, can't open it and keeps crashing 

[krikssur]

I have tried:

1. Clearing the cache. That didn't work.

2. Uninstalling, restarting the phone, reinstalling twice. That didn't work.

[vzw_customer_support]

I appreciate you reaching out to us today. We did have a Messaging Plus application outage 2 days ago when you wrote us. It has been fixed since then. Are you able to use the application normally now?

NicholeK_VZW

[Vlitchford]

I am having the exact same issue on my Android phone... I have done the same as everyone else- cleared the cache and restarted, uninstalled then reinstalled... Any info would be appreciated.

[vzw_customer_support]

Thanks for reaching out to us Vlitchford. We always want to keep you connected with your messaging. I do see that you sent this two days ago. Are you still having the same issue? If so, what is the make and model of your phone?

RosanneM_VZW

[Ceeni0914]

Mine said something about syncing messages and now won't open. It constantly crashes. I've also done the clear cache, reinstall, restart thing.

[Aimee6243]

Mine is doing the same...

Here is what Verizon on fb messenger told me..

Thank you for letting us know. We have been looking into your concerns further. I do apologize for any inconvenience that this has caused you. Verizon is experiencing an outage with the Message+ application. Our technicians are aware of the issue and are working to resolve it quickly. At this time, we do not have an estimated time frame for a fix. Please feel free to reach out to us for updates. Did you have any further questions I may help you with in the meantime? 

[vzw_customer_support]

It is vital to have your Message+ working correctly at all times, we'll be glad to help. Have you updated your app recently? Please power cycle your device, leave it off for 2 minutes then try to use the app again.

AlfredoL_VZW

[Sleepinglemur]

Was this ever solved?  My app just started doing this today this evening.  The app crashes as soon as it opens.  I've tried restarting my phone, and uninstalling and reinstalling the app. 

[Byraer]

Mine just started crashing about three hours ago.

[Mluchetti]

MINE STARTED THE SAME THING A COUOLE OF HOURS AGO? ANYONE FIND A SOLUTION? I HAVE CLEARED CACHE, UNINSTALLED AND REINSTALLED. RESTARTED PHONE.....NOTHING WORKED!

[Billstratman]

Mine too. Also Chrome started crashing yesterday

[Rats1]

I have the same problem as soon as you hit message plus it crashes and goes right back to the home screen

[JohnJCronin]

The only fix I could find was a to go into app settings and uninstall all updates for the message plus app. Only a temporary fix but Verizon needs to address this ASAP

[Linkin1]

I waited and it works now.  Fingers crossed

[vzw_customer_support]

It is vital to have your Message+ working correctly at all times, we'll be glad to help. Have you updated your app recently? Are you still having the issues with your app?

AlfredoL_VZW

[34231]

I did an update earlier.  Have rebooted and turned it off and on