Why does the desktop version of messages only load parts of the text conversation?

[Zoso1975]

The Windows desktop version of message+ is only loading parts of the conversations. 

[vzw_customer_support]

It is important to us that you are able to view your messages in their entirety, Zoso1975 and I’m happy to help you today. Let’s go over a few details and find a solution to this issue together.

Can you please clarify when this problem began? Are you only able to view parts of a particular conversation or does this affect all contacts? Please provide a few additional details and we will be ready to continue helping.

SteveR_VZW

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