It is important to us that you are able to view your messages in their entirety, Zoso1975 and I’m happy to help you today. Let’s go over a few details and find a solution to this issue together.
Can you please clarify when this problem began? Are you only able to view parts of a particular conversation or does this affect all contacts? Please provide a few additional details and we will be ready to continue helping.
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!