Why don't I receive a security code?

[tezzz911]

I downloaded Verizon Messages app on my iPhone. It was working fine. I reset my phone to factory settings for repair. When I tried to open the app after reinstall, it asked for my phone number again to send a security code. But I never receive the security code. I've tried deleting and reinstalling and a new SIM card.

[vzw_customer_support]

I want to make sure we get your device up and running. Please give us a call at 800.922.0204 so we can get this fixed for you!

NicholeK_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[tezzz911]

I've tried calling. The rep I talked too had no idea what I was talking about.

[kameleyon]

Did you ever received your Code? I am having the same issue

[tezzz911]

Never