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In about the last 30 days, messenger has increased my data usage exponentially - from an average usage of .05GB to now 1.5GMB. I am not really doing anything different than I was before. I had to buy more gigabytes so as to not go over my plan. Was there an update that changed the usage? Are there any settings that I can change to stop this? This is really frustrating.
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Which application are you referring to?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Mine was the message + app using a ton more data now.
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We want to look into this more and make sure that these data sessions are correct, Krzykrl96. Have you been using the group texting feature lately? Is your Messages+ application synced to a computer or cloud service and constantly being updated? Have you verified that the application and your device are running the most current software update?
JoshuaT_VZW
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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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I have not been using group text anymore than previous months, maybe even
less. I don't believe it is synced to anything. And our phones recently
downloaded the new upgrade but it was using lots of data before that.
On Apr 26, 2017 10:33 PM, "vzw_customer_support" <forums@verizonwireless.com>
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The software I am having issue with is Message + as well. I don't use group texting hardly at all. I have received the latest software update. One of the settings was checked, continuously send location. I unchecked that hoping it would help, but not sure if it will. I would appreciate any help you can offer.

