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Why is a text i received on android not showing in my log
IMALAP
Newbie

I have a Galaxy, not an iPhone. I received a text from someone I text with all the time and it's not showing in my log . They always have in the past. Why would one message not show up?

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Re: Why is a text i received on android not showing in my log
vzw_customer_support
Customer Service Rep

It is important that you get all your texts, IMALAP. Have you received text messages that were sent after this text? Was it a picture message or a regular SMS text message? Were you connected to Wi-Fi when the message was sent?

 

PeterP_VZW

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Re: Why is a text i received on android not showing in my log
Kmackey2
Newbie

I am having a similar issue. Except the messages show up under my phone number on the bill but they do not show up under my husband's anymore. 

Why is this?

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Re: Why is a text i received on android not showing in my log
vzw_customer_support
Customer Service Rep

We know it's important to make sure you are able to view your message logs, Kmackey2. When did this issue start? Are you able to view the messages in your My Verizon under Usage?

*Rebecca

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