Why is my galaxy tab 3 incompatible with the app?

[Acausey3]

Other users have older tablets than mine, but it won't let me download the app. It says "your device is incompatible".

[Tidbits]

Generally means the developer did not update the app or changed the compatibility records.

[#3]

HI there,

We are aware of this issue and are working to resolve it with Play Store.

Thanks for your patience and we apologize for the inconvenience.

Thanks,

ALIE

[#4]

HI again,

Please try these steps and let me know if the issue continues or if it's fixed.

RE - DEVICE INCOMPATIBILITY 

Go to Application Manager> Select Google Play Store – Select ‘Clear Data’.  Try the update install again.

THANKS,

ALIEM