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Why is my galaxy tab 3 incompatible with the app?
Acausey3
Member

Other users have older tablets than mine, but it won't let me download the app. It says "your device is incompatible".

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Re: Why is my galaxy tab 3 incompatible with the app?
Tidbits
Sr. Leader

Generally means the developer did not update the app or changed the compatibility records.

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Re: Why is my galaxy tab 3 incompatible with the app?
Not applicable

HI there,

We are aware of this issue and are working to resolve it with Play Store.

Thanks for your patience and we apologize for the inconvenience.

Thanks,

ALIE

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Re: Why is my galaxy tab 3 incompatible with the app?
Not applicable

HI again,

Please try these steps and let me know if the issue continues or if it's fixed.

RE - DEVICE INCOMPATIBILITY 

Go to Application Manager> Select Google Play Store – Select ‘Clear Data’.  Try the update install again.

THANKS,

ALIEM

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