An Accepted Solution is available for this post.
Why is my galaxy tab 3 incompatible with the app?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Other users have older tablets than mine, but it won't let me download the app. It says "your device is incompatible".
3 Replies
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Generally means the developer did not update the app or changed the compatibility records.
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

Not applicable
โ12-15-2015
02:43 PM
HI there,
We are aware of this issue and are working to resolve it with Play Store.
Thanks for your patience and we apologize for the inconvenience.
Thanks,
ALIE
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

Not applicable
โ12-29-2015
12:48 PM
HI again,
Please try these steps and let me know if the issue continues or if it's fixed.
RE - DEVICE INCOMPATIBILITY
Go to Application Manager> Select Google Play Store โ Select โClear Dataโ. Try the update install again.
THANKS,
ALIEM

