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Other users have older tablets than mine, but it won't let me download the app. It says "your device is incompatible".
Generally means the developer did not update the app or changed the compatibility records.
HI there,
We are aware of this issue and are working to resolve it with Play Store.
Thanks for your patience and we apologize for the inconvenience.
Thanks,
ALIE
HI again,
Please try these steps and let me know if the issue continues or if it's fixed.
RE - DEVICE INCOMPATIBILITY
Go to Application Manager> Select Google Play Store – Select ‘Clear Data’. Try the update install again.
THANKS,
ALIEM