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all my Verizon messages disappeared on the desktop app
NanaMin
Member
‎10-20-2015 09:10 AM

All my messages disappeared on the desktop app this morning.  They still show on the phone's app, but when I launch it here there's nothing.  I'm on a MacBook Pro using OS 10.10.5 Yosemite. 

I love this app and just got my husband started using it on our desktop, so don't want it to "glitch"  - Help?

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Correct Answer!
Re: all my Verizon messages disappeared on the desktop app
vzw_customer_support
Customer Support
‎10-24-2015 06:08 AM

Look no further help is here. I love this app on my phone & computer. Lets look into this further. Was there a recent update to the software on your computer? Have you deleted & re-added the app?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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