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I bought a new phone and swapped my sim. its been suspended ever since. support tells me they can fix it in an hour. it's been down all day, and now they refuse to answer the phone. I have not been able to use this phone for 2 days. I must say the Verizon support really is worthless. they don't have any real support staff.…
Hello, I have been a Verizon customer for over 15 years. In 2024, I upgraded my phone from the iPhone 13 to 16 pro. Since then I’ve had nothing but problems, the main being a complete and random loss of all service repeatedly throughout the day. This has resulted in me not receiving calls, nor even being notified that…
Mobile phone calls not going through. Text works half the time. Voicemail works half the time without phone ever ringing. No storms in area. Service always goes down during a storm. Might as well have cups-n-string.
When I view text logs, I don’t see my number texting with the other number on my account. Why is this?
I am referring to the message log in my Verizon account. When I log into the account and go to Usage, there are many text messages that are I am sending to someone in my family plan that are not showing up. Can you tell me how I can see all of the messages under Usage? Thank you.
I'm trying to order a free reward from my verizon home internet setup and when trying to place my order, the My Verizon app is asking me to update my contact information. When selecting this, it sends me to a page to send a verification code to the number connected to the wifi itself and not my actual phone number so I…
Since getting the iPhone 17, I only receive 50% of RCS messages sent to me. This was a problem before upgrading but it has gotten worst and has led to huge communication issues. Has anyone else experienced this?
I've been with Verizon for 20 years or more. I've been having issues with my phone stuck in SOS mode, along with another phone on my plan. I pay DEARLY for Verizon services and this is unacceptable! I've tried everyone's suggestions and nothing is working. This is ridiculous!
How do I turn off these alerts? I drive by a store every day and get alerted on my watch asking me if I'm at the store. It's annoying.
I want to download an entire text thread from message+. It's an ordinary thread between my now deceased husband and myself. It just everyday stuff but it brings me comfort to flip through it from time to time. Is there any way to download it or email it to myself? Thank you for any suggestions!