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can not get mail and messages from old phone to my new phone
lock321
Newbie
‎12-28-2014 06:42 AM

can not get my mail and text messages transferred from my old Verizon Droid x2 to my LG Optimus  what's the process

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Re: can not get mail and  messages from old phone to my new phone
vzw_customer_support
Customer Service Rep
‎12-30-2014 07:06 AM

lock321, Let's get your information transferred! Text messages do not transfer from device to device unless you have backed the text messages up with an application on your Droid X2. Do you recall backing your text messages up using our  Verizon Cloud http://vz.to/1BkRU5Tor another 3rd party app? Emails usually transfer over once you add your email account information into the LG Optimus. http://vz.to/1BkRYCK

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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