delayed voice mail, android
mimzylou
Newbie

Yesterday I received 17 voice messages from different days. How does this happen and how can I make sure it doesn't happen again? I need to receive the messages when they are left.

Thank you

 

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vzw_customer_support
Customer Service Rep

Hello! Thank you for reaching out to us for help, we are here for you. To better assist, tell us a little more. Are you using Regular or Advanced Voice Mail? What model is your device and is the software up to date? Did you recently change your plan or features?

~Maria

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mimzylou
Newbie

I have samsung Galazy  3z flip phone and I use regular voice mail. My last update has May 11th, 2023. There  has been no plan chages.

 

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vzw_customer_support
Customer Service Rep

Hello there! We wanted to check back with you to make sure your voicemail issue was addressed. Please feel free to reach out to us in case you need any additional assistance. We're only a message away. 

 

~Ivone

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mimzylou
Newbie

I don't know if it's fixed or not but I have any messages since the 17 came all at once

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superc_53
Enthusiast - Level 2
 
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