Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
download video???
AJENAWSU
Member

My MIL sent me a video and I can't download it.  I can only view it in Messages+ app, but I want to save the file and use it elsewhere.  When I tap on it I only get options to delete it.  It's not appearing in my photo albums on my iPhone.

Labels (1)
0 Likes
Re: download video???
vzw_customer_support
Customer Support

Thank you for reaching out to us, AJENAWSU. We understand the importance of having your device work as it should. Let's look into this. What is the make and model of your device? Have you had this problem before? Do photos download automatically from the Messages+ application to your phone typically?

TabithaJ_ VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes