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duplicate messages on message plus
TRICHAR1
Member

Hi all,

My message plus app sends the same message that I sent hours later. It doesn't show up on my end, but the receivers have sent me multiple screen shots that show me sending the same message hours later, and then they come in all at once, so hours later, the receiver gets tons of messages from me.

Anyone else having this issue? I hate the default messaging app on my phone (google pixel), but I have seen my friends iPhone receive multiple text messages from me from a conversation we had hours ago.

This is very frustrating.

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Re: duplicate messages on message plus
vzw_customer_support
Customer Support

TRICHAR1,

Having your friend receive multiple, duplicate, delayed text from you can get quite annoying. We truly apologize of any inconvenience and we are here to find you and your friend the best fix. Because it is your friend’s device that is receiving the delayed text messages we will need for your friend to contact their carrier to update the switch for the messaging server. Please keep us updated on the progress.

SylviaT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: duplicate messages on message plus
TRICHAR1
Member

It is happening to multiple friends, not just one. And on all platforms,

iPhone, Android, etc. I just deleted the application and won't use it

anymore since you guys can't seem to fix the bug. I have reported three

different bugs. Thanks for your help

On Fri, Jun 30, 2017 at 11:06 AM, vzw_customer_support <

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