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email to sms or mms not working
FletherRabbit
Member

Okayyy... Looking through the community forums, I see that this has happened in the past but did not see a solution.

I have tried to send messages to my wife using [email address removed per the Verizon Terms of Service] and [email address removed per the Verizon Terms of Service] and both fail.

So I decided to send a test message to my own phone... No joy.

I've tried both leaving out or adding a subject line... No joy.

All messages were sent from my hotmail account.

What's going on?

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Re: email to sms or mms not working
vzw_customer_support
Customer Support

I am so truly sorry to hear of any issues with receiving email message on your wife's device. Let's get this figured out. Are you using the @VTEXT.com email address? Do you have any dashes or spaces with the mobile number when using that email address?

 

-AL

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