gift.vzw.com website is showing 405 error

[hc15]

gift.vzw.com redeem gift card website is showing 405 error

[vzw_customer_support]

hc15, gift card issues are never fun. No worries we are here to help. To better assist you, we need to ask you some questions. Are you activating a gift card or are you trying to make a payment? JacobG_VZW 

[benhameen]

gift.vzw.com redeem gift card website is showing 405 error.  Egift card from the messenger app.  

[benhameen]

gift.vzw.com redeem gift card website is showing 405 error.  Egift card from the messenger app.  

[vzw_customer_support]

Oh wow.Is there a value that you see on 
https://www.verizon.com/accessories/gift-card-balance/ ?
-David

[benhameen]

You are talking about a Verizon gift card. We are talking about gift cards purchased through message+

[vzw_customer_support]

I apologize for the confusion, benhameen. Let's address this issue correctly. You encounter an error (405 error) when you visit the gift card website, but the URL included in the original message is not a complete URL. Please share the entire URL text for us to check on that link. 

In the meantime, I want to share a link (https://www.verizon.com/support/gift-card-faqs/) to more information about Verizon Gift Cards. -Antonio

[Fredcary]

Are you folks at Verizon not listening????   We are using your messenger account to give E gifts to people. YOUR MESSENGER. When somebody tries to use it they get a 405 error. You now have about 500 of my dollars and I  have 4 friends that are really unhappy. TELL US WHAT TO DO

[vzw_customer_support]

We want to make sure that you have those gifts for your friends. With regard to the gift cards have you contacted the support department. They can be reached at 1.800.876.4141 to further assist with your gift card concern. -Jasper