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how do i retrieve old picture messages?
LOCON85202
Member

I switched phones and I have pictures that were texted to me on my old phone that I would like to retrieve.

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Re: how do i retrieve old picture messages?
Ann154
Expert
Expert

Which phone model did you have? Which one did you switch to? Do you still have the old phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how do i retrieve old picture messages?
vzw_customer_support
Customer Support

LOCON85202,

 

It's important that you're able to retrieve your old pictures from your previous device. I'm here to help. Ann154, asked some great questions that will get us closer to retrieving your old photos. Have you referred to your old device and verified that your old pictures are still there? 

 

JuanD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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