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Re: i tried to get the verizon texts app and i entered my number and it tells me "sorry integrated messaging service is currently available only to consumer mobile numbers" what do i do and how can i fix it
Randaa07
Enthusiast - Level 2
‎01-06-2015 12:19 PM

It says you can turn off intergrated messages how do I do that? What no one is understanding is that I've had the same prepaid plan for months and I've used Verizon messages with no problem it only became a problem when I switch to the iPhone 5c a few days ago

Sent from my iPhone

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An Accepted Solution is available for this post.
Re: i tried to get the verizon texts app and i entered my number and it tells me "sorry integrated messaging service is currently available only to consumer mobile numbers" what do i do and how can i fix it
vzw_customer_support
Customer Service Rep
‎01-06-2015 01:15 PM

Randaa07,

I am sorry you're having problems with this service. The last suggestion I have is to make sure the app is up to date and your account does not need to be replenished. We're unable to provide other steps, if the suggestions have not worked, you must contact your Prepaid Service for assistance. Have a wonderful day.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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