installed message+ on tablet, would like to sync all messages from phone

[JohnF1a]

Samsung Galaxy Tab S7 - latest message+ installed

I would like to sync all of the messages from my phone to my tablet and online.  I have the messages backed up to Verizon cloud but haven't figured out how to sync them into the tablet and online app.

[jav6]

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@JohnF1a wrote:

Samsung Galaxy Tab S7 - latest message+ installed

I would like to sync all of the messages from my phone to my tablet and online.  I have the messages backed up to Verizon cloud but haven't figured out how to sync them into the tablet and online app.

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Integrated Messaging is activated when you log multiple devices into the same phone number profile using Messages+.  Are you logging in to Message+ on your tablet using the same phone number/profile login as your phone/online?

[JohnF1a]

Yes.  Tablet, phone, online - all same phone number.  I'm transitioning from Google messages to messages+.  I can see all of the old messages on the phone and have backed them up to Verizon cloud.  Messages+ online will show me only the messages since I activates integrates messages.  Perhaps this isn't doable.

I can send from the tablet (and see what I sent on the phone and online) but nothing comes to the tablet.  I have another thread started for this issue.  I suspect until this is fixed I shouldn't expect the old messages to sync.

[jav6]

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@JohnF1a wrote:

Yes.  Tablet, phone, online - all same phone number.  I'm transitioning from Google messages to messages+.  I can see all of the old messages on the phone and have backed them up to Verizon cloud.  Messages+ online will show me only the messages since I activates integrates messages.  Perhaps this isn't doable.

I can send from the tablet (and see what I sent on the phone and online) but nothing comes to the tablet.  I have another thread started for this issue.  I suspect until this is fixed I shouldn't expect the old messages to sync.

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I recall there being other threads in the past regarding Message+ syncing messages across devices.  You might search this Forum

[tikibar1]

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@JohnF1a wrote:

Yes.  Tablet, phone, online - all same phone number.  I'm transitioning from Google messages to messages+. 

Out of curiosity, why did you stop using Messages by Google? In my opinion it works a lot better than Verizon Messages.

[JohnF1a]

I suppose I shouldn't use the term "transition" really.  It's a new tablet and I thought I would try this out.  So far, it isn't working, soooo...

[vzw_customer_support]

We want your messaging app to work as expected. Make sure to check your set up instructions here under Palm and Tablet Use: https://www.verizon.com/support/verizon-messages-faqs/ . 

Let us know if it still isn't working after those steps are completed. BrittanyC_VZW