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messenger+ contacts on My Windows 10 PC messenger+ app
JimR223
Member

Why don't the contacts from my Samsung S8 show in the contact list on the messenger+ contacts on My Windows 10 PC messenger+ app

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Re: messenger+ contacts on My Windows 10 PC messenger+ app
vzw_customer_support
Customer Support

JimR223,

We want Verizon Messages to be a smooth experience no matter what device you use. I know I rely on my contacts. What shows up for contacts on the web app? How do you back your contacts up?

AndrewT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: messenger+ contacts on My Windows 10 PC messenger+ app
JimR223
Member

When I click on "Contacts" in the Windows 10 PC version of the Messenger+ app I see 45 total Contacts. When I click on the create a message icon (bottom right of the Conversations screen) and then click on the  Contacts icon next to the To: box (to select a contact) I see all 84 contacts in my contacts list in my Messenger+ app on my Samsung.

How do I fix the Windows PC version of Messenger+ to have my entire contacts list available?

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Re: messenger+ contacts on My Windows 10 PC messenger+ app
Elements
Sr. Member

The only possible fix that occurs to me is perhaps re-syncing the integrated messaging? I haven't used Message+ in some time, but I believe you can do so by going to the app on your phone, pressing the menu button, selecting settings, then scrolling down to the Integrated Messaging Features, where you could try deactivating and reactivating your account.

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Re: messenger+ contacts on My Windows 10 PC messenger+ app
vzw_customer_support
Customer Support

We can’t have you missing your contacts online as it comes in handy. Where do you backup your contacts (Verizon cloud, gmail)? Have the full amount of contacts ever shown up online?

StevenM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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