Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
messenger +
lizny
Member

Messenger + is not updating or refreshing. There are replies that are not showing on my iphone 7plus. I restarted and still not working. Any suggestions?

0 Likes
Re: messenger +
vzw_customer_support
Customer Support

lizny, I know it's imperative that your Verizon Messages (Message+) application is working by design and that your text messages are delivered/updated on time. Do you have this issue while connected to Wi-Fi, our 4G LTE network or both? Please use the link attached to ensure that the Message+ app is up to date via the App Store. http://spr.ly/6600EkVII

 

For future reference, you may also use our helpful online Verizon Troubleshooting Assistant to troubleshoot your issue by selecting the option "I'm unable to send or receive text messages" at the link below. This will help guide you into troubleshooting your issue at your convenience. Please keep us posted. http://spr.ly/6601EkVIL

 

 

AlanS_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this

0 Likes