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my app shut down constantly
MCASON24
Member

App constantly having to close because of a glitch. Can you get this fixed please?

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Re: my app shut down constantly
tikibar1
MVP MVP
MVP

Have you ensured that it's up-to-date?  Have you tried uninstalling it and then reinstalling it?

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Re: my app shut down constantly
MCASON24
Member

Yes I have Uninstalled and reinstalled multiple times. It is not working

properly on my phone. Never used to have problems.

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Message edited by Verizon Moderator

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Re: my app shut down constantly
kathy65793
Sr. Member

Is it one app or several apps?

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Re: my app shut down constantly
MCASON24
Member

Just the Verizon messaging app

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Message edited by Verizon Moderator

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Re: my app shut down constantly
vzw_customer_support
Customer Support

MCASON24,

I know it's never a good experience when an app that you use does not work properly. I like the Verizon messaging app as well so I know that you need it to work. Thank you for troubleshooting on your own as uninstalling and reinstalling is most helpful. Can you describe the glitch that is happening that causes you to close the app? What is your device's make and model?

La'SindaT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: my app shut down constantly
MCASON24
Member

Nexus 6, Android 7.0. just using the app to text, attach pictures...out of

nowhere is says app needs to close and it is frozen. It asks if I want to

send data or close...

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