my text message icon is now under productivity icon with facetime. How do I get it back to it's own icon. I no longer get alert of new messages.
scraft, we are sorry to hear that you are having issues with your text messages no longer alerting you. This is definitely not the experience that we want you to have, and we will be glad to help you get this corrected! To clarify, what device do you have, and since when did this problem start?
David_VZW
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