mystery text

[donnalu]

I was checking my account and see a text being sent by me at 1:34 today that I did not send. Is there any rational explanation for this? There is nobody else who could have sent it and it wasn't me, nor was there a text send. Period.

[vzw_customer_support]

Seeing an unexpected message sent from your phone can certainly be concerning Donnalu. Just to clarify, were you looking at your text messaging history online via My Verizon? Was the text sent to a number in your contact list or an unknown number?

Thank You,

MichelleS_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[donnalu]

Yes, I was looking at the messages on 'my account' and saw a message sent

from 'home' to the phone, which would have been a text from my gmail

account.

On Sat, Jun 17, 2017 at 4:01 PM, vzw_customer_support <

[vzw_customer_support]

Let's continue to investigate donnalu. Messages that are sent from your Gmail account would be considered an email. Can you clarify if you are referring to text messages or emails? Are you also using the stock messaging app on your phone or a third party messaging app for text messages?

Thank You,

MichelleS_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[lukevinyl]

Sounds to me as if an app has permission to send or use the messaging app to send SMS, which would really be the only explanation if you are certain you and no one else has actually sent a message from the device.... Check the permissions on 3rd party apps that have been downloaded and see which ones have permissions to not only access your messaging but to also send SMS as well....

[donnalu]

I can send an email to the phone with Gmail using a vtext.com address, and

husband texts me back.

He cannot initiate a text to the pc/gmail account, only can receive and

answer them.

On Mon, Jun 19, 2017 at 4:45 PM, lukevinyl <forums@verizonwireless.com>

[vzw_customer_support]

Donnalu, getting to the bottom of this mystery has proven to be a challenge. You mentioned the use of vtext, have you checked the home email account for outgoing messages on that date and near that time?

LorenB_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[donnalu]

There was no outgoing gmail message to the vtext that entire afternoon.